Privacy Policy

Welcome to Lotus365, your preferred destination for online gaming. Our Privacy Policy outlines our commitment to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand how we collect, use, and safeguard your data.

1. Information We Collect:

1.1. Personal Information:

When you register on Lotus365, we collect information such as your name, contact details, and date of birth to verify your identity and create a secure account.

1.2. Financial Information:

To facilitate transactions, we collect payment details, ensuring the secure processing of deposits and withdrawals.

1.3. Technical Data:

We may collect information about your device, browsing actions, and patterns on our platform to enhance your user experience and improve our services.

1.4. Communications:

Your interactions with our customer support, including chats, emails, and messages, may be recorded to assist in resolving queries and improving our support services.

2. How We Use Your Information:

2.1. Service Provision:

Personal information is used to create and manage your Lotus365 account, provide gaming services, and ensure a seamless user experience.

2.2. Security Measures:

Financial and technical data is utilized to enhance the security of our platform, protect against fraud, and verify transactions.

2.3. Communication:

We may use your contact details to send essential notifications, updates, and promotional materials related to Lotus365. You can opt-out of marketing communications at any time.

3. Information Sharing:

3.1. Third-Party Partners:

We may share necessary information with trusted third-party partners, such as payment processors, to facilitate secure transactions.

3.2. Legal Compliance:

Lotus365 will disclose information when required by law or to protect our legal rights, ensuring compliance with applicable regulations.

4. Your Choices:

4.1. Account Settings:

You can review and update your account information through the Lotus365 platform.

4.2. Marketing Preferences:

Opt-out of marketing communications by adjusting your preferences in your account settings or contacting our customer support.

5. Security Measures:

5.1. Data Security:

Lotus365 employs industry-standard security measures to protect your personal and financial information. We use encryption, firewalls, and secure server infrastructure to safeguard your data.

6. Children's Privacy:

6.1. Age Restriction:

Lotus365 is intended for users above the legal gambling age. We do not knowingly collect or process personal information from individuals under this age.

7. Updates to Privacy Policy:

7.1. Policy Revisions:

Lotus365 may update this Privacy Policy periodically to reflect changes in our practices. Please check back for the latest version.

8. Contact Us:

8.1. Questions and Concerns:

For any questions or concerns about our Privacy Policy, please contact our Data Protection Officer.

By using Lotus365, you consent to the terms outlined in this Privacy Policy. Your trust is essential to us, and we are committed to ensuring the confidentiality and security of your information.

Effective Date: 13-01-2024